Max Yuan, Chairman of Xiaoi, illustrates AI + industry integration on OECD conference
Max Yuan, Chairman of Xiaoi, illustrates AI + industry integration on OECD conference
  • By Timothy Daniel (info@koreaittimes.com)
  • 승인 2017.10.29 06:12
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PARIS, Oct. 27, 2017 /PRNewswire/Korea IT Times -- On October 26-27th local time, "Intelligent machines, smart policies" conference hosted by OECD took place in Paris. Government officers, community representatives, experts from industries and entrepreneurs gathered together for this big event. As intelligent machines increasingly integrate with people's daily life, OECD puts its focus on AI this year. OECD invited Xiaoi, an AI representative company from China, to share how AI helps to improve government and enterprises' efficiency.

OECD, headquartered in Paris, was founded in 1961, and is one of the oldest and most authoritative organizations in the world. Lynette Webb, Senior Manager of Google European Policy Strategy, Valerio Dilda, Partner of McKinsy & Company, and Reinhard Stolle from department of artificial intelligence at BMW AG were also invited as speakers.

Based on its 16-year experience of conversational AI application and its industry insights, Xiaoi has deep integration with industries. Xiaoi is one of the few enterprises with long developing history, most users and largest scale of AI application worldwide. For example, after Construction Bank of China, the world's second biggest bank, applied Xiaoi's technologies, the system can process 3 million conversations per day, which equals the workload of 9000 human agents. Also, for Bank of Communications, the use of conversational AI reduces 2 million calls, saving 14 million dollars per month.

In public service sector, the 12345 auto-flow system Xiaoi created for Guiyang Mass Work Committee enables every citizen to report a case in natural language on digital channels (App, WeChat, hotlines). The system can automatically process the report and distribute the case to correspondent departments. The whole process and its related information are transparent to citizens.

The applications in financing and government sectors are only a small part of Xiaoi's deep integration with industries. Today, whether it is transportation, entertainment or routine works, AI is penetrating into every industry, and is changing people's daily life with ever strong power.


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